SHIPPING
POLICIES
We know what it's like to await a purchase! Store orders are shipping as quickly as possible across Australia.
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DELIVERY AREAS
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Min McCormack Photography ship to all States in Australia. We offer FREE local delivery in the Mansfield township on request. Unfortunately we do not ship outside Australia at this time.
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SHIPPING PARTNERS
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Min McCormack Photography ships all goods with Australia Post Parcel service, or selected courier services, from Monday to Friday, excluding Public Holidays.
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SHIPPING COSTS
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Min McCormack Photography aim to give you the best possible price for shipping. We use Australia Post for standard and express delivery and deliveries are subject to those rates.
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DELIVERY SCHEDULES
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Most items are shipped within one business day with standard delivery. If your order is urgent, please contact us direct and we will do our best to ensure a speedy delivery. We offer express postage however we cannot guarantee timeframes. Please note that during high-volume or sale periods, or due to COVID-19 restrictions, there may be delays.
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TRACKING
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All items have tracking. If you are not at home when your delivery arrives, the item may be left if safe, or a card will be left for you to collect it from your local Australia Post office.
We want you to love your purchase but if something isn't quite right we are here to help.
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DAMAGED GOODS
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All items sold and sent from Min McCormack Photography are quality checked before shipping. We package all goods carefully to avoid any possible damage.
However if your delivery arrives in damaged condition or you believe the goods are faulty, we request that you contact us within 48 hours and provide photo evidence. We will pay for return postage costs. We may refund or replace the item (pending availability) or provide a store credit. All refunds will be processed in a timely manner.
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MISSING PARCELS
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Min McCormack Photography is not liable for missing parcels due to errors on the customer or carrier's part.
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CHANGE OF MIND
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Min McCormack Photography does not offer refunds for change of mind on purchases or Gift Cards. We may offer an exchange subject to availability and return costs will be the responsibility of the customer. The item must be returned within 14 days of the delivery date and be in saleable condition and/or original packaging.​
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CREDIT NOTES
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Min McCormack Photography credit notes can be used in-store or online, are non-transferable, and valid for a period of 12 months from date of issue.
